Wednesday, September 14, 2016
1:00 p.m. Eastern Time
PRESENTATION DESCRIPTION: As workforce members continue to depart organizations, with them goes a significant amount of critical knowledge that is essential to conducting the public’s business within their former organization. As organizations prepare for the potential departure of valuable staff, a major concern is how to preserve the knowledge that these seasoned employees have amassed. Various types of knowledge retention strategies can be utilized so that critical knowledge does not “walk out the door.” This presentation will illustrate an overall strategy and associated tactics to enable an agency to systematically capture and transfer knowledge.
TARGET AUDIENCE: Organizational management, HR staff, and supervisors.